Blog

Human beings are terrible at communication and it’s usually the biggest problem in an organization. The solution is clear, but it takes work: build and maintain open and honest two-way conversations. As a leader, you not only have to give information

Treating others with respect is a critical leadership skill. To receive trust and respect, you first have to give it. One would think this is a no-brainer, but I constantly come across leaders who micromanage their employees and don’t trust them

As leaders, we’re not supposed to have favorite employees, but we do – we’re human. The important thing, however, is that we don’t play favorites. If you like Bob and hate Tony, you have to treat them the same way for the same offense.

When you’re a leader, it’s incredibly important to practice what you preach. You want your employees to do as you say, but they’re more likely to do as you do. So, say and do the same thing. Follow the policies you put into place. Like Gandhi,

“I don’t know, I’ll get back to you.” This simple sentence may not seem like much, but these are the most important eight words to learn in business. Too often, we’re pressured to give an answer or a commitment on the spot – and too often we do.